Privacy Policy

Welcome to the Scenigma website, mobile applications, and related online services (collectively, the “Service”). The Service is an entertainment service developed and operated by KDream Future Software Studio (hereinafter referred to as “we”) with situational puzzle interactive reasoning as its core. This Privacy Policy applies whenever you access the Service through the website, mobile applications, or other official entry points. We highly value the protection of your personal information and privacy. In order to clearly inform you about our practices regarding information collection, use, storage, sharing, and other related matters, we have formulated this Privacy Policy. Please read and fully understand all the contents of this policy before using the Service, especially the clauses related to your personal information rights. If you do not agree with any content of this policy, please do not use the Service. Once you start using the Service, it is deemed that you have fully understood and agreed to all the provisions of this policy.

I. Information We Collect and Collection Methods

In order to provide you with stable and high-quality Service while ensuring your account security and user experience, we will collect the following information related to you during your use of this Service in accordance with the principles of legality, legitimacy, and necessity:

(I) Information You Actively Provide

1. Account registration and login information: When you register and log in to this Service account, you need to provide us with your email address and verification code. We will verify your identity through email verification code to complete the account registration and login process.
2. Interactive and personalized information: When you use functions such as situational puzzle reasoning and likes in this Service, the text content you actively input, interactive options you select, like records, and other information will be collected by us to provide you with corresponding interactive services and record your usage preferences.
3. Customer service consultation information: When you consult questions, provide feedback, or file complaints with our customer service team, in order to better solve your problems, we may collect the name, contact information, and description information related to the consultation that you provide.

(II) Information We Automatically Collect

1. Device and system information: Depending on how you access the Service, we may collect necessary device or browser information. On the website, this may include browser type, operating system, IP address, language, and request logs. In mobile applications, this may include device model, operating system version, app version, and device type. Advertising identifiers such as IDFA may be processed by mobile advertising SDKs only when applicable permissions have been granted. We do not use the website to collect IMEI or Android ID. This information is used to operate and secure the Service, optimize performance, and troubleshoot failures.
2. Usage behavior information: We will record relevant behavioral data of your use of this Service, including but not limited to the time you open the Service, functional modules you use, situational puzzle topics you browse, duration of stay, click operation records, etc. This data will help us analyze user needs, optimize product functions and content recommendations, and improve your user experience.
3. Log information: In order to ensure the stable operation and security of the Service, our servers will automatically record relevant log information, including your access time, request content, server response status, etc. This information is not directly associated with your personal identity information.

When you use the website, the Service uses necessary local storage to save language, theme, authentication session, and essential functional state. This storage is used to provide and maintain the Service and not for cross-site tracking. You can clear this storage in your browser settings, but doing so may sign you out or reset some preferences.

(III) Third-Party Services and Processing

To provide login, data storage, push notifications, AI generation, and interactive reasoning, we may provide or entrust necessary information to third-party service providers, including Supabase for account authentication, databases, and related storage, AI model providers such as Volcengine, and providers supporting iOS push notifications and in-app purchases or subscriptions. Website payments are not currently available; no order or charge will be created before launch. Third parties may process information only as necessary to provide their services, subject to security and confidentiality obligations under applicable law.

II. Purpose and Method of Information Use

The personal information we collect will only be used for the following legitimate purposes:

1. To provide you with core services: including account login verification, situational puzzle topic display, interactive reasoning functions, like record management, etc., to ensure that you can normally use all core functions of this Service.
2. To optimize product experience: Based on your usage behavior data, analyze user preferences, optimize and upgrade the Service's functions, interface, and content, and provide you with personalized recommendation services that better meet your needs (such as recommending situational puzzle topic types you may be interested in).
3. To ensure account and system security: Through device information, IP address, login records, and other information, identify abnormal login behaviors, prevent security risks such as account theft and fraud, and ensure your account security and the stable operation of the Service system.
4. To handle customer service consultations and feedback: Use the consultation information you provide to respond to your questions in a timely manner, handle your complaints or suggestions, and improve customer service quality.
5. To comply with laws, regulations, and related obligations: Within the scope required by laws and regulations, cooperate with regulatory authorities in investigation and evidence collection, and fulfill related legal obligations.

We will strictly use your personal information in accordance with the provisions of this privacy policy. Without your explicit authorization, we will not use it for other purposes not stated in this policy. If it is necessary to change the purpose of information use due to business development, we will inform you in advance through Service pop-ups, in-app messages, and other methods, and use it only after obtaining your consent.

III. Information Storage

(II) Storage Period

We will store your personal information in accordance with the principle of "minimum necessary, shortest period". During your use of this Service, we will continuously store your personal information to ensure your normal use of services. After you cancel your account, we will delete or anonymize your personal information within the period specified by laws and regulations, unless otherwise provided by laws and regulations (such as the need to retain relevant information to fulfill legal obligations).

(III) Storage Security

We attach great importance to information security and have adopted a series of technical and management measures to ensure the security of your personal information, including but not limited to: using encryption technology to transmit and store information; establishing a sound access control mechanism to limit internal personnel's access to personal information; regularly conducting security audits and vulnerability detection to prevent risks such as information leakage, tampering, and loss. However, please understand that the Internet environment has certain uncertainties, and even if we have taken reasonable security measures, we cannot completely avoid the occurrence of information security risks. If an information security incident occurs, we will inform you of the relevant situation in a timely manner in accordance with the requirements of laws and regulations and take corresponding remedial measures.

IV. Information Sharing, Transfer, and Public Disclosure

(I) Information Sharing

Except for the following circumstances, we will not actively share your personal information with any third party:

1. With your explicit authorization: With your active consent, we will share relevant information with the third party you designate.
2. Necessary for providing services: In order to provide you with the core the Service, we may share necessary information with third-party service providers (such as server hosting providers, etc.), but we will conduct strict qualification reviews of third parties and sign confidentiality agreements with them, requiring them to use your information only within the scope of providing services to us and not to use the information for other purposes.
3. To comply with laws, regulations, and related obligations: In accordance with the requirements of laws and regulations, or in response to legal summons and investigation and evidence collection by judicial organs and regulatory authorities, we may disclose your personal information to relevant departments.
4. To protect legitimate rights and interests: In order to protect the legitimate rights and interests of us, you, or other third parties, under reasonable and necessary circumstances, such as dealing with fraud, infringement, and other behaviors, we may share relevant information.

(II) Information Transfer

Without your explicit consent, we will not transfer your personal information to any third party. If it is necessary to transfer information due to business changes such as company merger, acquisition, reorganization, bankruptcy, etc., we will inform you in advance through Service pop-ups, in-app messages, and other methods, and take necessary security measures during the transfer process to ensure your information security, and the transferee will continue to comply with the provisions of this privacy policy.

(III) Public Disclosure of Information

We will not actively publicly disclose your personal information. Unless we obtain your explicit authorization or are required by laws and regulations to publicly disclose, we will take reasonable security measures before public disclosure and ensure that the scope of disclosure complies with the provisions of laws and regulations.

V. Your Rights

In accordance with the provisions of relevant laws and regulations, you have the following rights regarding your personal information:

1. Right of access: You have the right to access your personal information submitted in this Service, including account information, like records, etc. You can view your information through relevant functional modules such as "My" in the Service.
2. Right of correction: If you find that your personal information is incorrect or incomplete, you have the right to request us to make corrections. You can contact us through the customer service channel in the Service, submit a correction application, and we will process it in a timely manner after verifying the relevant information.
3. Right of deletion: Under circumstances that comply with laws and regulations, you have the right to request us to delete your personal information, such as when you no longer use this Service or when the purpose of information collection has been achieved. You can submit a deletion application through the customer service channel in the Service, and we will delete or anonymize it in a timely manner after verification.
4. Right of account cancellation: You have the right to cancel your account in this Service. You can apply for account cancellation through the "Account Cancellation" function in the Service or by contacting customer service. After account cancellation, we will delete or anonymize your personal information in accordance with the provisions of this policy (unless otherwise provided by laws and regulations). Please note that after account cancellation, you will no longer be able to use this account to log in and use the related the Service, and the related data in the account may not be recoverable.
5. Right to withdraw consent: You have the right to withdraw your consent to the collection and use of information. You can withdraw your consent by closing relevant permissions of the Service (such as device information permissions, storage permissions, etc.) or canceling your account. However, after withdrawing consent, we may not be able to continue to provide you with corresponding services, and the impact arising therefrom shall be borne by you.
6. Right to complain and report: If you believe that we have violated laws and regulations or this privacy policy in the process of information processing, you have the right to complain and report to us through the contact methods stated in this policy. We will verify and process it in a timely manner after receiving your complaint and report, and provide you with feedback on the results.

VI. Protection of Minors' Information

This Service mainly provides services to adults. We attach great importance to the protection of minors' information. If you are a minor under 18 years of age, you should read this privacy policy under the accompaniment of your guardian and use this Service and submit personal information with the consent of your guardian. If a guardian finds that a minor has used this Service without authorization and submitted personal information, they can contact us through the contact methods stated in this policy. We will delete the relevant information in a timely manner after verification and take corresponding measures.

VII. Updates to Privacy Policy

As business develops and laws and regulations change, this privacy policy may be updated. When this policy changes, we will inform you of the updated policy content through Service pop-ups, in-app messages, and other prominent methods, and prompt you to view it. If you continue to use this Service after the policy update, it is deemed that you have fully understood and agreed to the updated privacy policy. If you do not agree with the updated policy, you should immediately stop using this Service.

The update date of this privacy policy will be stated at the end of the policy, and the updated policy will take effect from the date of publication.

VIII. Contact Information

If you have any questions, suggestions about this privacy policy, or need to exercise your rights related to personal information, you can contact us through the following methods:

1. Customer service email: support@shelterfuture.com
2. Contact address: Building 6-2, No. 18, 39 Changjiang Second Road, Daping Street, Yuzhong District, Chongqing City

We will verify and process your questions within a reasonable period (generally not exceeding 15 working days) after receiving your contact request and provide you with feedback on the results.

IX. Others

This privacy policy is an important part of the service terms of this Service and has the same legal effect as the service terms. If there is a conflict between this privacy policy and relevant laws and regulations, the provisions of laws and regulations shall prevail. If there is an inconsistency between this privacy policy and the service terms, the provisions of this privacy policy shall prevail.

This privacy policy takes effect from the date of publication. Last updated: December 9, 2025